

November 1903: Clemence, young and inexperienced, is hired on a trial basis by Lady Marjorie, who decides Clemence is not an appropriate name for someone in service and changes it to Sarah. Being far too outspoken and having a tendency towards over exaggeration and drama, Sarah struggles to fit in and become accepted by the other servants.
Upstairs: the wealthy, aristocratic Bellamys. Downstairs: their loyal and lively servants. For nearly 30 years, they share a fashionable townhouse at 165 Eaton Place in London’s posh Belgravia neighborhood, surviving social change, political upheaval, scandals, and the horrors of the First World War.